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Maintenance Procedure
Toyota Yaris Mk3 2011-2020

Toyota Yaris Mk3 (2011–2020) Infotainment Reset

How to force-reboot a frozen Yaris Mk3 Toyota Touch / Touch 2 screen and how to wipe personal data (the effective factory reset).

Make
Toyota
Model
Yaris Mk3
Years
2011-2020
Procedure
Infotainment Reset
Quick answer

To reboot a frozen Toyota Yaris Mk3 screen, press and hold the power/volume knob — a short press turns it off, so keep holding (about ten to fifteen seconds) to force a restart on a frozen unit. The effective factory reset on Toyota Touch 2 is Setup/Menu → General → Delete personal data (some builds call it 'Restore factory settings'), which clears Bluetooth pairings, settings and history.

Overview

The third-generation Yaris uses Toyota Touch (2011–2014) or Touch 2 (2014-on) on its Icon-and-up trims. A soft reboot fixes most freezes, black screens and Bluetooth glitches without losing anything; wiping personal data is the reset step, used when the system keeps misbehaving or before selling the car. Base trims with the plain radio have no Touch 2 menu.

Applies to

2011–2020 Toyota Yaris Mk3 (XP130) with Toyota Touch (2011–2014) or Touch 2 (2014-on). The original Touch has a sparser 'delete personal data' option; base trims with a plain radio have no Touch 2 menu. Menu wording varies by software build.

What you’ll need

  • No tools required

Step-by-step

  1. Park with the ignition onKeep the car stationary and powered so the head unit stays on through the restart.
  2. Press and hold the power/volume knobA brief press just mutes/powers off, so on a frozen unit keep holding — around ten to fifteen seconds — to force a full restart.
  3. Let it rebootRelease when it restarts. A soft reboot keeps your settings and pairings.
  4. To wipe personal data (factory reset)On Touch 2, go to Setup/Menu → General → Delete personal data (or 'Restore factory settings' on some builds) and confirm. This clears Bluetooth pairings, settings and history.

Important

  • 'Delete personal data' erases Bluetooth pairings, settings and history — only use it when you want that (for example before selling).
  • Do resets with the car parked.

FAQ

How do I reboot the Toyota Yaris Touch 2 screen?

Press and hold the power/volume knob. A short press only powers it off, so on a frozen unit keep holding — around ten to fifteen seconds — to force a restart. This keeps your settings.

How do I factory reset the Yaris infotainment?

On Touch 2, go to Setup/Menu → General → Delete personal data (some builds say 'Restore factory settings') and confirm. This is the effective factory reset and clears pairings, settings and history.

My Yaris has a basic radio with no touchscreen — is there a reset?

The Touch/Touch 2 menu is on Icon-and-up trims. Base cars with a plain radio have no Touch 2 menu; you can power-cycle the radio but the personal-data reset is on the touchscreen cars.

Will a reboot delete my phone pairing?

No. A soft reboot keeps pairings and settings. Only 'Delete personal data' removes them.