The Clio Mk4 has two different head units. On R-Link (TomTom), hold the power/volume knob for about five to ten seconds to force a restart, or factory-reset via Main menu → System → Factory reset → Yes. On Media Nav, hold the on/off (volume) button for around ten to thirty seconds to reboot, or factory-reset via Settings → Factory settings → All → OK. Do a factory reset only if a reboot does not fix the fault.
Overview
Lower-trim Clio Mk4s use Media Nav (Evolution), while higher trims and Bose cars use R-Link (TomTom). The two systems reboot and reset differently, so it matters which one you have. A soft reboot fixes most freezes and Bluetooth glitches without losing anything; a factory reset clears settings and pairings. Media Nav in particular can be reluctant to soft-reset — if it hangs on the Renault logo it may need a firmware repair rather than a button hold.
Applies to
2012–2019 Renault Clio Mk4 with either Media Nav (Evolution) on lower trims or R-Link (TomTom) on higher/Bose trims. The reboot and reset paths are not interchangeable between the two systems.
What you’ll need
- No tools required
Step-by-step
- Identify your system — R-Link shows the TomTom branding and a richer menu; Media Nav is the simpler navigation system on lower trims.
- R-Link: hold the power/volume knob — With the car stationary, press and hold the power/volume knob for about five to ten seconds until it restarts (TomTom logo).
- R-Link: factory reset if needed — Go to Main menu → System → Factory reset → Yes, with the vehicle stationary. This erases settings and pairings.
- Media Nav: hold the on/off button — Press and hold the on/off (volume) button for around ten to thirty seconds to force a restart.
- Media Nav: factory reset if needed — Go to Settings → Factory settings (Reset), select All and confirm with OK.
Important
- A factory reset erases your settings and paired phones — try a reboot first.
- Media Nav has no reliable external hardware reset; if it stays stuck on the Renault logo after a reboot attempt, it usually needs a firmware reflash or repair rather than another button hold.
- Do resets with the vehicle stationary.
FAQ
Do I have Media Nav or R-Link?
R-Link carries TomTom branding and a fuller feature set, typically on higher trims and Bose cars; Media Nav is the simpler system on lower trims. The reboot and reset steps differ between them, so identify yours first.
How do I reboot the Clio R-Link screen?
Hold the power/volume knob for about five to ten seconds until the system restarts. This is a soft restart and keeps your settings.
How do I factory reset Media Nav?
Go to Settings → Factory settings, choose All and confirm with OK. This wipes your settings and pairings, so only use it if a reboot did not help.
My Media Nav is stuck on the Renault logo — what now?
Media Nav often cannot be recovered with a button hold. If it hangs on the logo after trying a reboot, it usually needs a firmware reflash or unit repair.