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Maintenance Procedure
Renault Clio Mk5 2019-present

Renault Clio Mk5 (2019–present) Infotainment Reset

How to force-reboot a frozen Clio Mk5 Easy Link touchscreen and how to do a full factory reset from the settings menu.

Make
Renault
Model
Clio Mk5
Years
2019-present
Procedure
Infotainment Reset
Quick answer

To reboot a frozen Clio Mk5 Easy Link screen, press and hold the on/off–volume knob until the display restarts and the Renault logo appears — usually around ten to twenty seconds. For a full wipe, go to Settings → System → Reset (Restore factory settings) and confirm; this clears accounts, paired devices and preferences. Base cars with the small non-touch Radio Connect head unit do not have the full Easy Link reset menu.

Overview

The fifth-generation Clio uses Renault's Android-based Easy Link infotainment on its 7-inch and 9.3-inch touchscreen trims. A soft reboot clears most freezes, black screens and Bluetooth or Android Auto/CarPlay glitches without losing anything; a factory reset is the bigger step for a system that keeps misbehaving or before you sell the car.

Applies to

2019-present Renault Clio Mk5 with Easy Link (7-inch or 9.3-inch touchscreen). The exact reset menu label varies by software version. Base trims with the non-touch Radio Connect unit lack the Easy Link reset menu.

What you’ll need

  • No tools required

Step-by-step

  1. Park with the ignition onKeep the car stationary and powered so the head unit stays on through the restart.
  2. Press and hold the on/off–volume knobHold the power/volume knob until the screen goes dark and restarts (the Renault logo appears). It typically takes around ten to twenty seconds.
  3. Let it finish rebootingRelease once the system restarts. Your accounts, pairings and settings are kept — this is only a soft restart.
  4. For a full factory reset insteadOpen Settings (the gear icon) → System → Reset (labelled 'Restore factory settings' or 'Reset all settings' depending on software), and confirm. This erases accounts, paired devices and preferences, so use it only if a reboot did not fix the problem.

Important

  • A factory reset erases your accounts, paired phones and settings — try the soft reboot first.
  • Do resets with the car parked, not while driving.

FAQ

How do I reboot the Clio Mk5 Easy Link screen?

Press and hold the on/off–volume knob until the screen restarts and the Renault logo appears — usually around ten to twenty seconds. This soft reboot keeps your settings.

How do I factory reset the Clio Mk5 infotainment?

Go to Settings → System → Reset (Restore factory settings) and confirm. This wipes accounts, paired devices and preferences, so only use it when a reboot has not helped.

My Clio has a small screen with no touch — where is the reset?

Base trims use the non-touch Radio Connect head unit, which does not have the full Easy Link reset menu. You can still power-cycle it, but the factory-reset menu described here is on the Easy Link touchscreen cars.

Will a reboot delete my Android Auto / CarPlay setup?

No. A soft reboot keeps pairings and settings. Only a factory reset removes accounts and paired devices.