To reboot a frozen Skoda Scala screen, park with the ignition on and press and hold the power/mute control for about ten seconds until the display goes black and the Skoda logo reappears; this keeps all your settings. On the Swing system that control is the rotary volume knob; on Bolero and Amundsen it is the power/mute pad at the left of the touch slider. A full factory reset (which wipes settings and pairings) is done from Menu → Settings → System → Factory settings.
Overview
The Scala uses VW Group's MIB3 infotainment in three levels — Swing, Bolero and Amundsen. A soft reboot fixes most freezes, black screens and Bluetooth or CarPlay glitches without losing anything; a factory reset is the bigger step for a system that keeps misbehaving or before selling the car. The hold-to-reboot control differs because Swing has a physical volume knob while Bolero and Amundsen use a capacitive touch slider.
Applies to
2019-present Skoda Scala with MIB3 infotainment (Swing, Bolero or Amundsen). The reboot control and the exact 'Factory settings' menu wording vary by system level and software build.
What you’ll need
- No tools required
Step-by-step
- Park with the ignition on — Keep the car stationary and the ignition on so the head unit stays powered through the reboot.
- Press and hold the power/mute control (~10 seconds) — On Swing, hold the rotary volume knob. On Bolero/Amundsen, hold the power/mute pad at the left end of the touch slider below the screen.
- Wait for the reboot — Keep holding until the screen goes black and the Skoda logo reappears, then release. Your radio presets, pairings and settings are retained.
- For a full factory reset instead — Go to Menu → Settings → System → Factory settings (worded 'Reset to factory settings' on some builds) and confirm. This erases personal settings and paired phones, so only use it if a reboot did not fix the problem.
Important
- A factory reset erases your settings, radio presets and paired devices — try the soft reboot first and only factory-reset if the fault persists.
- Do the reboot parked with the ignition on; do not attempt it while driving.
FAQ
Will rebooting the Scala screen delete my settings?
No. The press-and-hold reboot is a soft restart that keeps your radio presets, paired phones and settings. Only a factory reset erases them.
Which button reboots my Scala infotainment?
It depends on the system. Swing has a rotary volume knob you hold; Bolero and Amundsen have no knob, so you hold the power/mute pad at the left of the touch slider below the screen.
How do I factory reset the Scala infotainment?
Go to Menu → Settings → System → Factory settings and confirm. This wipes personal data and pairings, so use it only when a reboot has not solved the issue.
My screen is black — is the unit broken?
Usually not. A black or frozen screen is most often a software hang that a ten-second power/mute hold will clear. If repeated reboots and a factory reset do not help, then have it checked.